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Operations Consultant
An operations consultant is the hospitality-specialist advisor a restaurant, bar, hotel, or multi-unit operator hires to benchmark P&L performance against industry comps, rebuild the SOP library (pre-shift, line-up, service, close, receiving, cash handling), redesign labor schedules against forecasted demand, and stand up the KPI dashboard the GM uses every Monday. Engagements run $2,500–$10,000/month on retainer, plus a fixed-fee project for the SOP rebuild. Pick a consultant who has actually run a similar concept — concept fit beats credentials.
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