Customer Relationship Management
Bible briefing · vendor shortlist coming
Restaurant CRM unifies guest data across dine-in, takeout, delivery, reservations, and loyalty into a single profile, then segments and markets to it. Operators add it once they want repeat-guest economics rather than walk-in-only. Tools like SevenRooms, Marsello, and PAR Engagement (formerly Punchh) run $25-$185/month per location, and the 2026 shift is consolidation: PAR rebranded Punchh under PAR Engagement, and POS vendors are bundling CRM as a default rather than an upsell.
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19 more vetted-vendor lists across team, ops, marketing, and event services.

